Cover Letter Secrets
Landing your dream job at Urban Outfitters requires more than just a resume. A compelling cover letter is your opportunity to shine, showcasing your personality, skills, and passion for the brand. This guide reveals the secrets to crafting a cover letter that grabs the attention of Urban Outfitters hiring managers and increases your chances of getting hired. We’ll delve into research, skill showcasing, tailoring, formatting, and the perfect closing to make you stand out from the competition. Prepare to transform your application from ordinary to extraordinary and step closer to your Urban Outfitters career.
Research Urban Outfitters
Before you begin writing, thoroughly research Urban Outfitters. Demonstrate that you understand the brand, its target audience, and its values. This shows initiative and genuine interest, setting you apart from applicants who submit generic cover letters. The more you know, the better you can tailor your letter to resonate with the company’s culture.
Understand the Brand’s Aesthetic

Urban Outfitters is known for its unique blend of vintage, bohemian, and modern styles. Familiarize yourself with their current collections, marketing campaigns, and overall design aesthetic. Review their website, social media channels (Instagram, Pinterest, etc.), and any recent advertisements. Your cover letter should subtly reflect this understanding in your language and tone, aligning with their brand identity and showing you ‘get’ the Urban Outfitters vibe. For instance, if they are currently promoting a specific collection, mentioning your appreciation for it can be a great way to demonstrate your interest.
Explore Urban Outfitters’ Values
Urban Outfitters values creativity, self-expression, and a commitment to providing a unique shopping experience. Investigate their mission statement and any information about their company culture. Look for keywords that reflect their core values and incorporate them naturally into your cover letter. Phrases like ‘innovative,’ ‘passionate,’ ‘customer-focused,’ or ‘creative’ can help align your application with their expectations, making you a more attractive candidate and making you more likely to impress hiring managers. Demonstrate your understanding of what Urban Outfitters represents.
Showcase Relevant Skills
Your cover letter should highlight the skills that align with the job description and Urban Outfitters’ needs. Tailor your letter to the specific role you’re applying for, emphasizing how your experience and abilities make you the ideal candidate. Focus on both hard skills (technical abilities) and soft skills (personal attributes) relevant to retail and customer service. Provide specific examples to prove your capabilities and illustrate how you’ve applied these skills in the past.
Highlight Retail Experience

If you have retail experience, emphasize it. Detail any experience you have with sales, inventory management, visual merchandising, or operating point-of-sale systems. Quantify your achievements whenever possible. For example, you might write, ‘Increased sales by 15% in a three-month period through effective customer engagement and product knowledge.’ Even if your retail experience is limited, showcase transferable skills like communication, teamwork, and problem-solving from other experiences. The goal is to demonstrate your ability to thrive in a retail environment.
Emphasize Customer Service Skills
Customer service is paramount in retail. Highlight your ability to interact positively with customers, handle complaints effectively, and build rapport. Provide examples of situations where you exceeded customer expectations or resolved a challenging situation. Phrases like ‘providing exceptional customer service,’ ‘building strong customer relationships,’ or ‘resolving customer issues promptly’ are key. Remember, Urban Outfitters aims to offer a unique and enjoyable shopping experience, so demonstrating your customer service skills is critical to your application.
Demonstrate Creativity and Style
Urban Outfitters seeks employees with an eye for style and a creative flair. If you have experience with visual merchandising, styling, or social media, mention these skills. Showcase your understanding of fashion trends and your ability to connect with the brand’s target audience. If you have a personal blog, Instagram account, or portfolio that reflects your style, consider including a link (if appropriate). If the job involves creative tasks like styling or visual merchandising, directly address your abilities in these areas to highlight your compatibility with the brand’s aesthetic.
Tailor Your Cover Letter

Generic cover letters are quickly discarded. Customize your letter for each specific Urban Outfitters job you apply for. This attention to detail shows that you’ve invested time and effort, increasing your chances of being considered for the role. Take the time to personalize your letter.
Customize for the Specific Role
Carefully review the job description. Identify the key requirements and tailor your cover letter to address them directly. If the job posting emphasizes specific skills or experiences, make sure to highlight those in your letter. Mention any relevant projects, coursework, or volunteer work that aligns with the job’s responsibilities. This demonstrates that you understand the role and have the necessary qualifications, setting you apart from other candidates who send generic applications.
Use Keywords from the Job Description
Incorporate keywords from the job description throughout your cover letter. This shows that you understand the requirements and have the skills and experience they are seeking. Carefully analyze the posting and identify the most important terms, such as ‘sales,’ ‘customer service,’ ‘visual merchandising,’ or specific software or systems. However, ensure that keyword usage feels natural and avoids keyword stuffing, which can make your letter appear less authentic. Focus on demonstrating your understanding and relating it to your experiences.
Show, Don’t Tell with Examples

Instead of simply stating your skills, provide concrete examples to illustrate them. For example, if you’re emphasizing your customer service skills, describe a time you successfully resolved a customer’s complaint, mentioning how you handled the situation, the positive outcome, and the skills you used to achieve it. Quantify your achievements whenever possible. If you improved sales, mention the percentage increase or the timeframe. This approach shows that you not only possess the skills but can also apply them effectively in a real-world setting. Backing up your claims with solid evidence leaves a lasting impression.
Format and Proofread
The format and presentation of your cover letter matter. A clean, professional format and careful proofreading demonstrate attention to detail and respect for the hiring manager’s time. Errors and poor formatting can undermine your credibility, regardless of your qualifications. Your goal is to present yourself as a polished and professional candidate.
Use a Professional Tone
Maintain a professional and respectful tone throughout your cover letter. Avoid slang, jargon, or overly casual language. Use a standard business letter format with a clear heading, a formal salutation (e.g., ‘Dear Hiring Manager,’ or the name of the person if known), and a professional closing. Make sure the language is clear, concise, and easy to read, reflecting your professionalism and creating a favorable impression on the hiring team. Be mindful of the tone of your words and how they might be interpreted.
Proofread Carefully for Errors

Proofread your cover letter meticulously for any grammatical errors, spelling mistakes, or typos. Errors can undermine your credibility and suggest a lack of attention to detail. Use a grammar checker and ask a friend or family member to review your letter as well. Print a hard copy and read it aloud. Even the smallest error can make you appear unprofessional, so invest time in ensuring your application is error-free. A well-proofread letter communicates that you’re meticulous, careful, and take pride in your work.
Include Contact Information
Ensure your cover letter includes your full name, phone number, email address, and LinkedIn profile URL (if you have one). Make it easy for the hiring manager to contact you. Verify that all your contact information is accurate and up-to-date. If you’re using an email address that is not professional (e.g., a nickname), consider creating a professional one. Provide all the necessary information so the hiring manager can swiftly and easily reach out to you to schedule an interview or request further information.
Closing Your Cover Letter
Your closing should leave a lasting positive impression and encourage the hiring manager to take the next step. It’s your final opportunity to reiterate your interest, thank them for their time, and demonstrate your enthusiasm for the opportunity.
Express Enthusiasm for the Opportunity

Reiterate your genuine interest in the position and Urban Outfitters. Briefly mention why you are excited about the opportunity and what attracts you to the brand and the role. This shows that you’re not just applying for any job, but that you are genuinely interested in this specific opportunity. A genuine expression of enthusiasm makes your application more memorable and demonstrates that you’re invested in the company’s success. Use a positive and upbeat tone that shows you would be a great fit.
Thank the Hiring Manager
Express your gratitude for the hiring manager’s time and consideration. A simple ‘Thank you for your time and consideration’ is a polite and professional way to end your letter. It shows respect for their time and effort in reviewing your application. It demonstrates that you appreciate the opportunity and that you are respectful. This final gesture contributes to a positive impression of you as a candidate.
Include a Call to Action
End your letter with a call to action, such as ‘I look forward to hearing from you’ or ‘I am eager to discuss my qualifications further in an interview.’ This prompts the hiring manager to take the next step and indicates your willingness to move forward in the hiring process. Your call to action should be direct and clear, reinforcing your eagerness to discuss the opportunity. This will help keep your application at the top of the hiring manager’s mind.
